Introduction
At Auzzy Cash for Cars, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you engage with our car-buying services, website, or customer support. By using our website or services, you agree to the terms of this Privacy Policy.
1. Purpose of This Policy
This Privacy Policy outlines how Auzzy Cash for Cars collects, uses, stores, and protects your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Our aim is to maintain transparency and trust with our customers through clear communication and secure data practices.
2. Information We Collect
We only collect the information necessary to provide our services efficiently and legally. This may include:
Your name, contact number, and address
Vehicle details (make, model, registration, VIN, and condition)
Proof of ownership documents
Banking details (for processing payments)
This information is collected directly from you when you request a quote, arrange a car pickup, or complete a sale.
3. How We Use Your Information
We use your information for the following purposes:
Providing accurate vehicle quotes and arranging collections
Verifying vehicle ownership and completing payment transactions
Communicating with you about your quote, sale, or related inquiries
Meeting legal and regulatory obligations
We do not sell, trade, or rent your personal data to any third party.
4. Data Storage and Security
Your information is stored electronically on secure servers. Access is restricted to authorised personnel who require the information to perform their duties. We use reasonable administrative, physical, and technical safeguards to protect your data against loss, unauthorised access, or misuse.
5. Data Retention
We retain your information only for as long as necessary to meet operational, legal, or tax requirements. When your information is no longer needed, it is securely deleted or anonymised in line with Australian Privacy Principle 11.2.
6. Disclosure to Third Parties
We may disclose your personal information to trusted third parties where necessary, including:
Financial institutions for payment processing
Licensed towing and collection contractors
Government agencies such as Queensland Transport and Main Roads (TMR)
Law enforcement authorities when required by law
All third parties must adhere to Australian privacy standards and maintain confidentiality of your data.
7. Access and Correction
You may request access to or correction of your personal information at any time by contacting us at info@auzzycashforcars.com.au